How should I clean my teether/pendant/clip?
Hand wash with mild soap and water, allow to air dry. Always inspect for damage and wear before each use, discard if any is noted. Teether/pendant/clips should be replaced every 2 months.
How long does it take to ship items?
Orders are packed and shipped Monday-Saturday. They are shipped within 24-48 hours of the order date. Orders placed on the weekend and select holidays are processed within the next 2 business days.
What are shipping times?
Standard shipping is via Canada Post, shipping times are as follows: delivered within 2 business days within the GTA, in 3 business days within Ontario, and in 4-6 business days across Canada (excluding the day of mailing).
Can I return my items?
Unfortunately no, due to the nature of the products and for sanitary reasons we do not accept returns. In the event that you receive an item that is damaged please contact us immediately at firstname.lastname@example.org so we can replace the defective item.
Why are your clips so short?
Our teether clips are shorter for safety and to meet CPSC recommendations of all teether and/or soother clips to be less than 8 inches long.